Steam Is Now Offering Refunds

[Dr. Pezus]

Steam is finally getting a proper refund system. Starting today, users of Valve's PC platform will be able to get a full refund on any game for any reason, provided it's been less than 14 days since purchase and they've spent less than two hours playing.
You'll be able to get your money back for DLC, bundles, and even pre-purchased games with this new system, which will make pre-orders feel like way less of a risk. (Once a pre-purchased game is out, Valve says the standard refund restrictions will apply.)
You can also get refunds on Steam Wallet funds, although they won't be available for gifts, movies, or games purchased outside of Steam and used on the platform.
Also worth noting, via Valve's FAQ:

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

Steam Is Now Offering Refunds
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Your move, consoles

[Mmm_fish_tacos]

Sweet.

[Dr. Pezus]

What about games that take less than 2 hours to "complete"? They're free!

[Legend]

What about games that take less than 2 hours to "complete"? They're free!

And free early access trials!

[Aura7541]

I really like this move. After hearing about those really bad indie games Jim Sterling talked about in his Jimquisition episodes, those "developers" can finally be held accountable.

[Xbro]

What about games that take less than 2 hours to "complete"? They're free!

Typically if a good game takes 2 hours to complete, you would want to revisit it later on down the line anyway.

[kitler53]

14 days and 2 hours of gameplay.  sounds very fair to me.  i like.  your move sony.

[Dr. Pezus]

Typically if a good game takes 2 hours to complete, you would want to revisit it later on down the line anyway.

Stanley Parable takes like half an hour so you could finish it 4 times with 4 different endings and then return it lol

[Xbro]

Stanley Parable takes like half an hour so you could finish it 4 times with 4 different endings and then return it lol

Fair enough.

[Legend]

14 days and 2 hours of gameplay.  sounds very fair to me.  i like.  your move sony.

With Sony just call and complain.

If that doesn't work, then just make a big thread on gaf about it so some MVPs get involved.

If that doesn't work, then just have the news do a big one hour segment about your troubles.

So far I have never seen anyone denied a refund once reaching stage three.

[Dr. Pezus]

With Sony just call and complain.

If that doesn't work, then just make a big thread on gaf about it so some MVPs get involved.

If that doesn't work, then just have the news do a big one hour segment about your troubles.

So far I have never seen anyone denied a refund once reaching stage three.

Lol I saw that. No refund. No exceptions!

[BasilZero]

Stanley Parable takes like half an hour so you could finish it 4 times with 4 different endings and then return it lol

Maybe they'll add achievements in the future as requirements lol

[kitler53]

With Sony just call and complain.

If that doesn't work, then just make a big thread on gaf about it so some MVPs get involved.

If that doesn't work, then just have the news do a big one hour segment about your troubles.

So far I have never seen anyone denied a refund once reaching stage three.

i'll just skip straight to the class action lawsuit thank you.