US govt issues official recall of Samsung Galaxy Note 7 - NeoGAF

[the-pi-guy]

US govt issues official recall of Samsung Galaxy Note 7 - NeoGAF

Consumer Product Safety Commission issues an official recall for the Galaxy Note 7 - The Washington Posthttps://apple.news/AFZKTMaWUQ429Ix0D1QEWRw

The U.S. government on Thursday moved to recall Samsung's highest-end smartphone -- an unprecedented move for the smartphone industry and one that delivers a severe blow to Samsung in its pursuit to become the world's premium smartphone maker.
 Samsung and the U.S. Consumer Product Safety Commission have issued an official recall for the Galaxy Note 7, Samsung's large-screen smartphone that has been known to burst into flames.A formal recall allows the U.S. government to do several things, including making it illegal to sell the devices or use them on airplanes. Absent that formal process, several airlines have been announcing at the gate or before takeoff that the Note 7 cannot be charged or used on flights, citing the explosion risk.
 This recall involved the Samsung Galaxy Note 7 smartphone sold before September 15, 2016.
 The formal decision comes two weeks after reports first surfaced that the smartphone could explode during normal use, while users charged their handsets. "Samsung 92 reports of the batteries overheating in the U.S.," the agency said.Samsung initially announced at the end of August that it would delay shipments of its large-screened smartphone, following scattered reports of explosions in the Korean media. The following week, the company announced its own voluntary replacement program, but did not inform the CPSC about its decision prior to making that program public. That drew the ire of consumer advocates and others who said that Samsung's actions were not in line with U.S. protocol or laws governing recalls.Also, Samsung's own guidance about what consumers should do with the phones has been confusing. Initially, when the company launched its own informal program, users were told to shut off the phones immediately and trade them into their mobile carriers or Samsung itself in exchange for new phones. Once the government agency got involved, the timelines for those exchanges were called into question, as the agency must approve all steps of a recall. Meanwhile, in South Korea, Samsung told customers there to use their phones to download software that would limit the charge on the Note 7's batteries -- tacitly implying that it was fine to use the phones as long as they were not fully charged.

 

Samsung apparently iced up on being clear about what to do with the phone and where to take it
 

[darkknightkryta]

The man deciding it was okay to release the phone in this state  is probably making a few million a year...

[Legend]

How big are these "explosions?"

[the-pi-guy]

How big are these "explosions?"

This one seems like a freak accident. 

[Legend]

Well that's not an explosion in even the layman sense of the word.

[the-pi-guy]

Well that's not an explosion in even the layman sense of the word.

I'm not sure how explosion-y it is.  
The top one is only one fire, but it's possible it "pops" while the battery is actually in the phone.  That could be considered a small explosion.  

But it's totally probable that it's not actually an explosion.  

[kitler53]

The man deciding it was okay to release the phone in this state  is probably making a few million a year...

no no no.

he was making 10s of millions when deciding to release and he'll be punished with a multi million dollar severence package.