this is honestly just the story of employment in the current times:Yeah. Largely the article is a bit too familiar.
- companies are bigger than ever
- that naturally makes executives less informed than ever about what they are "managing"
- exploitation of labor common place because most lack true job mobility now that there are far fewer companies
- many even go so far as to non-compete polices to keep the labor market powerless
- politicians gave up caring about citizen now that they are also dependent on corporate donations to fund their campaigns
it's sad but this article is not all that unique in any industry these days.
But even still a lot of stuff spectacularly failed with Anthem.